Ni-Q standard shipping is via UPS Ground. UPS Ground is usually delivered within 3-4 business days. If an urgent need arises, Ni-Q can provide overnight shipping (if requested at the time of ordering).
Ensuring the quality of HDM Plus is a major goal of Ni-Q. Once HDM Plus leaves Ni-Q, we can no longer ensure its quality for our users, so Ni-Q does not accept returns of HDM Plus.
We take the health and well-being of our donor community, customers, and associates very seriously. Like you, we're closely monitoring the Coronavirus (COVID-19) pandemic.
COVID-19 does not transfer through human breast milk according to current guidelines from the CDC and the American Academy of Pediatrics. In addition, Ni-Q produces commercially-sterile donor milk products, which means that our process eradicates all viruses.
